We reached out to John for a walkthrough and quote after running into major issues with our existing contractor and the difference in professionalism, clarity, and care was immediately obvious.
From our first interaction, John was thoughtful, responsive, and respectful of our situation. He took the time to thoroughly walk through the site, asked smart questions, and genuinely listened to our concerns. What stood out most was how clearly he explained everything. It was the first time in weeks that we felt like someone was being transparent and honest with us.
John sent over a comprehensive proposal that not only reflected the quality of work he stands behind, but also showed how much thought he put into the actual needs of the project. We were deep in the middle of cleaning up major mistakes from our original contractor and John approached our situation with care and practicality, not judgment. He made what was an overwhelming situation feel manageable.
Ultimately, because of the financial impact of dealing with the previous contractor's mistakes, we weren't able to move forward with John's proposal at this time. But that decision had nothing to do with the value of his work, it's a reflection of the position we were put in. If we were starting from scratch, we would have chosen John in a heartbeat.
We hope to work with him in the future and can't recommend him enough to anyone who wants to work with a contractor who's honest, detailed, and clearly takes pride in doing things the right way.